If you are shopping with a promo code and the order is $0.00 the checkout system still requires a credit card be entered. If the cart shows $0.00 or free your card will NOT be charged. PHYSICAL PRODUCTS: Domestic U.S. shipping only available at this time. All sales are final. We only accept exchanges for products damaged in transit per shipping insurance policies. Any promotional discounts will be applied at check-out. For questions or assistance, including special requests or gift messages, please contact us via the orange support button in the lower right of your screen or email us at [email protected].